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We pride ourselves on producing high-quality custom apparel and delivering them on time. No matter where you are or what schedule you need to meet, we’ll do everything in our power to meet your needs where you are.

Shipping Locations

We deliver to the United States, Canada, and US APO/FPO locations. Please note that shipping outside of the continental US may incur an additional fee.

In some situations, we are able to ship internationally as well, but please reach out to our customer care team with your specific shipping requirements at (904) 752-1515.

Shipping Options

We’re able to meet almost any deadline. Here are our shipping options:

Free Standard Shipping – Delivery expected within 9-12 business days
Priority Shipping – Delivery within 6 business days
Rush Shipping – Delivery within 3 business days
Super Rush Shipping – Delivery within 2 business days
Need it faster? Get in touch with our team at (904) 752-1515.

Prints R Us, a prominent player in the custom apparel sector, boasts over a decade of experience. Our relentless dedication to customer contentment is reflected in every order we fulfill. Our procedures undergo stringent scrutiny and our team members are unwaveringly committed to delivering the exact products you envision, within the promised timeframe. Our Better Business Bureau A+ rating and countless glowing customer appraisals are a source of immense pride for us.

While guarantees may not be standard in the customized product realm, at Prints R Us, we firmly stand behind the quality of our work.

Our Guarantee

At Prints R Us, we prioritize customer satisfaction above everything else. We guarantee that the customized products you receive will be in line with the design you created in our Design Studio. In the rare instance that you receive flawed or damaged items, or your rush order is delayed, please fill out our customer care form, and one of our seasoned Customer Care Representatives will collaborate with you to resolve the issue. Do notify us of any problems within 15 days of receiving your order.

Please bear in mind that we cannot guarantee delivery dates for orders with free shipping.

Contact Us For Help

Our customer care team is available to help 7 days a week:

We understand how important it is for you to stay informed about the status of your order. That’s why we will keep you up-to-date with email notifications throughout the entire process – from when your order is shipped, to when it’s out for delivery, and finally, when it’s been delivered. You will also receive the tracking number in each email to track your package easily.

Furthermore, you can find the current status of your order in My Account. Simply log in to your account, locate your order, and select Order Details. We strive to make it easy for you to stay in the loop about your order.

Although we take pride in our 10 years of expertise in crafting exceptional personalized apparel items and receiving numerous 5-star ratings from our customers, we understand that errors can occur.

Due to the nature of customized merchandise, returns are not possible. Nonetheless, if you encounter any problems with your purchase, we are committed to resolving them to your complete satisfaction. Simply complete our customer care form and a member of our team will contact you within one business day. We kindly request that you inform us within 15 days of delivery.

Our customer care team is available to help 7 days a week:

Phone: (904) 752-1515
Email: hello@printsrus.com
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